Endnote has started references from 1 again in my document.

EndNote EndNote How To
1

I am using Endnote X8 and Microsoft Word 2010.

I am currently writing a report and am using Endnote to reference literature. Having written some with 12 references, I saved and closed the document and Endnote. I have now reopened the document and Endnote (with my Endnote library open) and when I tried to reference a paper (i.e. make it reference no. 13), Endnote automatically makes it number 1. So I have two ‘1’ references in my paper and in my bibliography. It’s almost as if Endnote has started another Bibliography by itself. How can I fix this? 

2

Are you running Endnote X8 or did you install the recent update* (X8 .)?  Besides the update the numbers may have shifted due to a corrupt citation. Refer to the knowledge base article http://endnote.com/kb/82361

*To check for updates go to the Endnote bar and select Help > Check for Updates.

3

I am running Endnote X8.0.1.

This has happened twice with two separate citations that I have exported from websites in the same manner I have with all other citatations.

Thanks for your reply, I will try that and get back to you.

4

Following the instructions, I have unformatted my citations and updated. Nothing changes, none revert to the code.

6

Nobody has opened the document other than myself on my PC. Would an image help?

7

Was your document stored in any cloud storage service? Also, could you confirm whether you were able to change your in-text citations to temporary ones (a.k.a. “unformatting” where the in-text citation now has curly braces and displays the author name and record number). If you are able to change the in-text citations to temporary citations then change them back into formatted citations then at least we know the Endnote field codes are still present in the document.

Also, when you changed the in-text citations to temporary citations, did you proceed to check for any corrupt citation as described in that knowledge base article? If you are unable to locate the corrupt citation, suggest you try deleting the first citation and see if the remaining citations update to a correct sequence of numbers. If so then it seems that the first citation was the problem so just reinsert the citation and see if the number sequence updates correctly

9

When I try to ‘unformat’ citations nothing happens, they all stay as superscript numbers in the text. If I try to ‘convert to plain text’ I recieve the message: ‘There are no EndNote field codes in this document’. I have entered citations by dragging them from EndNote to the location in the document.

11

Hi Leanne,

This has also happened to me, and yes, another word processor opened the document. Is there a way to restore the endnote fields?

Thanks.