endnote libary vanished

Hello,

I’m having a problem with endnote x8 on mac. When I restarted my mac book pro some minutes ago and opened endnote, suddenly my library was empty. I only saved it some weeks ago and it would mean a lot of work to update everything I did since then…

in the library.data file I can see that the rdb folder was last changed today at 4 pm when everything was still there.

does someone have an idea how that could happen and how I could get my library back? that would be great! if you need more information, I can look for it…

Johanna

I would suggest contacting Technical Support.

Technical support

For help using EndNote

Monday – Friday, 9 a.m. – 8 p.m. Eastern (GMT -5)

+1-800-336-4474, press 4

or via the web

http://ip-science.thomsonreuters.com/techsupport/

If you had been using Time Machine on your MAC you might be able to restore the library with that utility.

I agree, because someone is going to have to talk you thru searching for it!  – did you search for an older .DATA folder?