Mac OS upgrade - Endnote X7 now missing half my library


I am working on a Mac and the operating system was recently upgraded. At this time my Endnote was also upgraded to X7. I opened a library from before the upgrade that had over 120 references in it. Now when I open it, Endnote has a random selection of only 17 references. Where did they go? How do I get them back?

Any help would be greatly appreciated!

There was an announcement warning Mac users about problems with the Mac Sierra upgrade and the Endnote PDF viewer (see thread) – but nothing concerning lost files which may or may not be related to the upgrade.

Suggest you bypass the forum and contact tech support:

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