Hi,
I am working on a Mac and the operating system was recently upgraded. At this time my Endnote was also upgraded to X7. I opened a library from before the upgrade that had over 120 references in it. Now when I open it, Endnote has a random selection of only 17 references. Where did they go? How do I get them back?
Any help would be greatly appreciated!
There was an announcement warning Mac users about problems with the Mac Sierra upgrade and the Endnote PDF viewer (see thread) – but nothing concerning lost files which may or may not be related to the upgrade.
Suggest you bypass the forum and contact tech support: http://endnote.com/support
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