Another day, another endnote bug!
When I ‘push reference to endnote’ from my chrome add-in, apparently, it is successful. I am logged in on chrome endnote as well, so I can see it is pushing the reference to required group. However, when I see my desktop app, nothing appears. I keep refreshing, closing the app and opening again, clicking ‘sync configuration’ - it configures and refreshes… Nothing appears!
It was not the same few days ago, when both the web plugin and desktop were well synchronized. Now, all of a sudden, they are not! Downloading each ref and opening to endnote is a long process, takes downloads memory for nothing, and adds to the work - so please don’t suggest that.
I don’t understand why things aren’t simpler with endnote - which they should be! Kindly suggest how to debug this issue.
FYI - I have EndNote 21.2 and I don’t wish to upgrade since I am worried my refs will disappear as it happened to someone after upgrade. Cant go through the whole cycle of getting refs again.
Regards,
Frustrated EndNote User