Endnote Web to Endnote Desktop problems

Hi!  I have been using Endnote Web for awhile but have just started using Endnote desktop version.  Not only am I having trouble syncing the two (I’ve seen this as a chronic problem on other threads), but even more annoying, I cannot import references directly from Google Scholar into the desktop version.  No matter what I do, when I click “Import into Endnote” it won’t give me the option of opening the reference in Endnote desktop.  It will ONLY directly import the reference into my Endnote Web.  That was fine when the syncing function was working.  Now that it’s not working, however, I really need to be able to import directly into Endnote desktop.  Please help!  Thank you!