EndNote registration could not be completed at this time. Please contact technical support

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1

Hello,

I am trying to register my endnote account so I can upload references online. I keep getting this message " EndNote registration could not be completed at this time. Please contact technical support". What do I need to do to fix this? At the moment my endnote is frozen as it won’t let me import any new references. Please help.

Thanks,

Sarah

2

How about contacting Tech support?  http://endnote.com/support 

Reach someone who can help

Technical support

For help using EndNote

Monday – Friday, 9 a.m. – 8 p.m. Eastern (GMT -5)
+1-800-336-4474, press 4

International support contacts

3

Hi, I tried to call the technical support. Is the office hour changed?