EndNote X3 (Bld 4094) has encountered a problem and needs to close.

We occasionally see this error when exiting from EndNote X3:

  EndNote X3 (Bld 4094)
  EndNote X3 (Bld 4094) has encountered a problem and needs to close. We are sorry for the inconvenience.
  If you were in the middle of something, the information you were working on might be lost.
  For more information about this error, click here.
  [Debug] [Close]

If you choose ‘click here’, see this:

  EndNote X3 (Bld 4094)
  Error signature
    AppName: endnote.exe     AppVer: 13.0.0.4094    ModName: msvcr90.dll
    ModVer: 9.0.30729.1      Offset: 0005bb47
  To view technical information about the error report, click here.
  [Close]

Any suggestions?

I haven’t found any way of reliably getting the error to happen.

I haven’t seen it happen when using EndNote, only when quitting it, so it doesn’t seem to do any harm (except it’s  bound to alarm users).

A.J.Smith

IT Services

University of Reading