Endnote X4.02 and Word 2007

Hi I have Endnote X4.02, Word 2007 and Win 7.

Every time I put in a citation for the first time in a word document it crashes all my word documents that I have open and says windows experienced serious problems with cite while you write add ons and was forced to close…

I’ve tried reinstalling, tried updating and followed a few examples like the link below but still it wont work.

anyone had the same problem and come up with a solution? any help would be appreciated

http://community.thomsonreuters.com/t5/EndNote-General/Upgraded-to-Win7-Endnote-X3-now-crashes-Word-on-exit/m-p/8692#M2753

I appear to have fixed the problem by deleting the send to bluetooth add in. luckily I never use bluetooth hey

http://community.thomsonreuters.com/t5/EndNote-General/Endnote-X4-crashes-Word-2010-on-exit/m-p/23279#M5841