Endnote X4 compatible with Windows 2016 14.0.7194.5000


for roughly one year I have been wokring with Endnote X4 and Windows 2016. Some weeks ago (unfortunately, I do not remeber the exact date), endnote does not properly insert citations into word any longer. It says: “Endnote is waiting for user inforamtion. Please switch to the Endnote program.” By doing so, I have to repeatidly try to insert the citation. Finally, it works. But this is not nice…

Could there be a problem with the compatibilities of the current versions?

I have: Word 2016 14.0.7194.5000 and Endnote X4 (Bld 4845).

Looking forward to informations.

Best regards,