Error: Can't modify the range

Hello,

I’ve been using EndNote X7 for a while without problems, but a few days ago, when I want to insert a citation in Word 2016 the program shows me an error saying that “The range can’t be modified”. Can somebody help me to make this thing work again?

Thanks!

You can try the steps for the error Cannot Edit Range on our wesbite:

https://support.clarivate.com/Endnote/s/article/EndNote-Cannot-edit-Range?language=en_US

If this does not help I would suggest contacting Technical Support:

Please contact Technical Support directly

1-800-336-4474 option 4 then 1

or
https://support.clarivate.com/Endnote/s/technicalsupport?language=en_US