Getting X5 set up correctly

For several reasons my use of EndNote got off track.  I upgraded to X5 a while back but am just now trying to get it set up, and am having some problems doing so.

I exported my Master List from Word 2010 to EndNote, and then tried a couple of entries:

From EndNote X5:

(Arbour, 2004)

Arbour, D. (2004). Managing Conflict Effectively. Leaders Studio.


From Word 2010:

(Arbour, 2004)

Arbour, D. (2004, July). Managing Conflict Effectively. Retrieved April 5, 2010, from Leaders Studio: http://www.theleaderstudio.com/newsletter_archives/managing_conflict_ef

What do I need to do to get the EndNote citations and bibliography to conform to what my instructors are used to seeing in Word?  I can deal with the APA 6 style issues as a second issue.

Regards,

Chuck Billow