In-Text Bracket and Number {#} Instead of Footnote

[dhoozy]

Each time I ‘Insert Citation’ instead of inserting a Chicago Footnote based on my settings, it inserts an in-text citation with a derivative of: { # }. How do I fix this?

Thanks!

[erik_arnes1]

This happens because you have turned off “Instant Fomatting” (see your toolbar).
You can turn this feature back on, or click “Update Citations and Bibliography”.
See more about automatic formatting at:
https://support.clarivate.com/Endnote/s/article/EndNote-Instant-Formatting-settings-in-Word?language=en_US

[dhoozy]

Thank you for that! 

It is not not posting the {#} into the text.

However, the footnote is not appearing (see image 1) but the citation is appearing in my citations list (see image 2).

Help?!

Thanks!