Incorrect output in Word

I’m working on the reading copy of my thesis and copied over a bunch of text (along with references) from the proposal into the new document. Most of the citations and bibliography have copied fine, but a couple of them aren’t in the right format (APA 6th) in Word and have the first names/initials included.

I’ve tried unformatting and re-formatting and this fixed many of the problems, but there’s still a couple that aren’t right and which are driving me round the bend.

I’ve also tried deleting the entries and manually re-entering them with the author in various formats but am starting to wonder if there’s a setting I might be missing?