lost library. Help! Help!

Hi,

To my horror I opened Endnote today with an empty library and got this messege: C:/Documents and Settings/User/Desktop/C/Documents and setings/User/My Documents/My Endnote Library.enl was not found

Please advise as to how to recover library. My local Endnote dealer sais it might be a window problem and coudn’t come up with a solution. 

I have a daily back up of Endnote Library.data folder but when I try to reload the library with it I doesn’t respond.

I have also tried the "recover library " function in the “Tools” menue and failed.

Thanks 

Dan

@dangeva wrote:

  C:/Documents and Settings/User/Desktop/C/Documents and setings/User/My Documents/My Endnote Library.enl was not found

 

Could you provide more info?

 

  1. Is this the correct path?  it’s very odd as it points to documents and settings twice, while inbetween it heads to the desktop before the library.

 

  1. Have you looked at the My Documents folder and confirmed that the EndNote file (My Endnote library.enl) is no longer present?

 

  1. Have you checked the Recyle bin to confirm the Endnote file wasn’t mistakenly deleted and wound up in the bin?  (If so, you can just restore the file).

 

  1. What version of EndNote are you using (e.g., X3, X4, etc.), and is it the trial version or the “regular” version?  And what is your computer’s operating system?