Hi I never had problems with my EndNote X7 up until recently (Saturday), when Word started crashing when I insert citation. I get this report:
Microsoft Error Reporting log version: 2.0
Error Signature:
Exception: EXC_BAD_ACCESS
Date/Time: 2016-10-31 19:07:18 +0000
Application Name: Microsoft Word
Application Bundle ID: com.microsoft.Word
Application Signature: MSWD
Application Version: 14.6.9.160926
Crashed Module Name: UIFoundation
Crashed Module Version: 1
Crashed Module Offset: 0x0009ad6e
Blame Module Name: EndNote CWYW Word 2011
Blame Module Version: 2015.17.4.0.10646
Blame Module Offset: 0x000d8a09
Application LCID: 1033
Extra app info: Reg=en Loc=0x0409
Crashed thread: 0
I tried with a blank document, and no success. Funnily enough, it works when I try to ‘insert selected citation’, ‘edit citation’, ‘update bibliography’, which makes me wonder about having a very specific bug.
I updated the OS just before this, so it may have something to do with it.
Any help appreciated, thanks!