Multi cites on refresh

I hope someone can help me here…I have just bought X3 and am getting multiple citations, actually every time I refresh the bibliography I get another instance of all my citations which is most annoying…any idea why?

i.e. (Smith, 2009)(Smith, 2009)(Smith, 2009)(Smith, 2009)(Smith, 2009)   every refresh appends the cite…


A recent thread addressed this problem for another user.  You might read it over to see if it helps solve yours?  Basically it is likely there is a corrupt code in the manuscript that needs cleaning up.