Microsoft Office 2016 updated a day or so ago. I am now receiving an ‘unable to load add-in’ message. It was just working last week. Is this another Microsoft war?
Pls help.
TY
Les
I appreciate your response. I am attaching the error pop-up window. I remain convinced that this is a new problem or a small change that triggers an old problem.
I have already attempted:
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Running customizer again
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Redownloading and installing the add-on.
Best,
Les
Thank you for your reply. I am attaching the error pop-up window.
I have already:
-
Ran customizer again.
-
Redownloaded the add-on and reinstalled.
Best,
Les
I enrolled to receive interim updates for MS Word. 7.5.3 is incompatible with the interim updates. Tech Support pointed me to the 7.6 Beta which has installed and is running well.
TY
Les
Hi lesrbecker,
If you are a part of the Office Insider program, you may have received an Insider Fast release with version 15.25 of Word 2016.
Version 15.25.0 is a fully 64 bit version of MS Office programs. EndNote X7 Mac users will find that this release impacts the Cite While You Write plug in and Word 2016, resulting in a dialog that reads: “Word was unable to load an add-in”.
See more about this release and its impact on all Word plug ins, including Cite While you Write here:
https://dev.office.com/mac-office-64-bit-transition
In this Microsoft blog post, there is mention of an EndNote Cite While You Write beta. So, please go to http://endnote.com/betasignup
to get a Word 2016 version 15.25 compatible version of Cite While You Write.
Thank you,
Meredith M.
Thanks @leanne!
I just updated and have no problems with endnoteX7.5 (on a pc). Mac or PC?