no reference showing in the groups

I’m using Endnote X1 but sometimes there’s nothing shown in my existing groups when i click them. It’s irreversible even I re-open the Endnote. But the bottom bar still says “showing 39 of 39 references in group. (all references: 722)”.

What happened?

Please help me and it’s very urgent , I can’t identify them one by one from the whole lib.

Message Edited by wzhao on 02-18-2009 04:33 AM

sounds like something is going on, but I would call tech support if it is urgent. I haven’t heard such behavior here at the forum, at least since October last year.

Do you have the EndNote X1.01 patch installed? I believe that this Groups display issue was fixed in this update:

http://www.endnote.com/support/enupdates.asp

Jason Rollins, the EndNote team