Office 365: Mac Word 2016 + PC Word 2013 + EndNote = Crash = Help!

I use both a Mac and a PC, and I have EndNote on both (as I’m hoping EndNote soon will be compatible with Word 2016) and I thought it would go fine to transfer a document from my Mac to my PC. EndNote had been working fine with Word 2013. Now I can’t open any documents as Word just crashes.

I have deleated the document from my PC.

I have restored my PC to a previous date. I have uninstalled and reinstalled both Office 365 and EndNote several times. I have tried to repare both Office 365 and EndNote. Nothing seems to work. Is a Factory Setting my only option?

It seems that the problem is CWYW.

I’m getting desperate as I need both Word and EndNote for my thesis!

Best regards

Kristin