problems with word 2013

EndNote EndNote General
1

Hi,

I’ve been using EndNote for quite some time and like it a lot. A few weeks ago something happened and now EndNote makes Word 2013 crash everytime I try to open a file. I had to de-activate the COM Add-in to be able to use Word otherwise it would crash everytime. I reinstalled both Word and EndNote without any imporvement of the problems.

Any suggestions?

Thanks

2

In order to better assist you, we need some more information.

  1. Which version of EndNote do you have?

  2. Are you on a Mac or a PC ?

Thank you for your patience and assistance with getting you the best answer.

Best regards,

Miguel Mendoza

Technical Support

1 (800) 336-4474

3

I have a PC.

I’m using EndNote V 7.1 and Word 2013

Thanks

Marco

4

check out the updates for the office 2013 becouse eince i hace install this office last year i had about 2 to 2 majoe updates.