S O S HELP. Endnote Stopped to work correctly

My endnote suddenly started to (while citing via) to insert Chicago 16 (author, title of the article, year)!!!
And its not liked to adding in the bibliography…
What can i do?
May i uninstall it and install from beginning?
How to reset all the program settings?
It’s Huge mater
Please need some advice
Thank goodness

Call or email endnote.com support is my advice. (direct link: Endnote)

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this what did and the problem has been solved!!
Thanks

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