Trouble downloading references from pubmed


For the last 10 days I have been having problems downloading references from pubmed. It does not seem to connect to pubmed and the operation times out after a few minutes. Anybody else having this problem? More importantly does anybody know how to fix it.


Greetings Rosan,

If your PubMed search is timing out and you’re connecting to the internet through a proxy server, you may want to visit our website here- to find instructions associated with adding the PubMed server address as a proxy server exception.

Best Regards,

Jimmy M.
Customer Technical Support Representative Scientific
Thomson Reuters
Phone: +1 800 336 4474
ResearchSoft Product Support