I am a helpdesk agent for a university and I have a faculty member with a problem. While I am not familiar with this software, the following is the message (problem) that I received:
Hi. I am traveling & in desperate need of help as to how to fix the references in a current file. The file was originated in Word 2003 document with Refernce Manager 11.0 on another computer. This laptop has Windows 7 and and Word 2007 and I installed Reference Manger 12.0 on it (as I could not get a copy of the older version).
I have tried verything I can think of to get the references & bibliography to display correctly including saving the Word 2003 document as a Word 2007 document but it is not working. I am in need of finishing the editing of this document while I am away and have no access to my other computer. I was also trying to download Word 2003 but we no longer have that available on the (university) software center website…
Any assistance would be greatly appreciated!