Reference Manager 11 vs Word 2007


My question is very simple. I had reference manager and word 2003 working perfectly in my computer. Recently, I have installed office 2007 and consequently word 2007 stop to recognize the ref manager programme. How should I proceed? I must install the ref manager programme again? The problem is that I have it only in my computer, not the original in a CD.

Thanks in advance


Greetings Ana,

There are some instances in which the Reference Manager 11 Cite While You Write commands need to be manually installed for Word 2007.  If you visit our website here- you will find step by step instructions that will guide you through this process.  After placing the add-in files inside the correct folder, you should be able to open a Word 2007 document and find the Reference Manager 11 commands on a newly added ‘Add-Ins’ tab.  Please let me know if this helps.

Best Regards,
Jimmy M.

Customer Technical Support Representative Scientific
Thomson Reuters
Phone: +1 800 336 4474
ResearchSoft Product Support