My question is very simple. I had reference manager and word 2003 working perfectly in my computer. Recently, I have installed office 2007 and consequently word 2007 stop to recognize the ref manager programme. How should I proceed? I must install the ref manager programme again? The problem is that I have it only in my computer, not the original in a CD.
There are some instances in which the Reference Manager 11 Cite While You Write commands need to be manually installed for Word 2007. If you visit our website here- http://refman.com/support/faqs/cwyw/faq28.asp you will find step by step instructions that will guide you through this process. After placing the add-in files inside the correct folder, you should be able to open a Word 2007 document and find the Reference Manager 11 commands on a newly added ‘Add-Ins’ tab. Please let me know if this helps.
Best Regards,
Jimmy M.
Customer Technical Support Representative Scientific
Thomson Reuters
Phone: +1 800 336 4474
ResearchSoft Product Support thomsonreuters.com