Ref man with word 2003

I just installed RM12, having removed endnote and RM11 first.  When I start WORD 2003 (all boxes checked in cwyw), I find two instances of Reference Manager 12 under TOOLS, and RM12 does not launch with startup of word.  I checked Templates and Add-ins and find two instances of “Reference Manager”, both checked.   Any suggestions about how to get RM to start up with WORD?  Thanks.  Rich R.