A strange problem with my reference list

I’m working on a relatively large document (using word 2007 and EndnoteX5) with a current wordcount of about 17500 words. This evening I’ve noticed a problem: whenever I add a new reference to the document, the entire reference list at the end of the document copies itself! As a result, my wordcount jumps by about 3000 words every few minutes: has anybody come across this problem before?

Thanks for your help, Leanne. I’ve tried those steps, but the problem is persisting: when I unformat the document, the additional reference list disappears, but when I reformat it comes back again.

Thanks: the instructions on how to clean up a document seem to have worked!!

A year later, and the problem had resurfaced!

This advice worked last time: “More detailed instructions on cleaning up a document that may have corrupted fields is here.  The problem described is different, but the cleanup steps are the same”.

That link appears to be broken, however. Any alternative ways of getting that information?

Hello!

The article is still available, though it has moved. Try this link instead:

http://endnote.com/kb/81143

Also, if your field codes are regularly getting damaged, there may be something in your workflow that is the root cause. Make sure that you always remove citations by using the Edit & Manage Citations tool rather than simply backspacing out. Also, I recommend always unformatting before performing any copying, pasting, moving, or deleting of any text that contains EndNote citations. This will preserve the delicate encoding needed for Word to recognize your EndNote citations.