Is anyone connecting to Cambridge University? The connection file I have is not working. It says "Domain name not found. Verify the server address in the connection file. I assume the cam.ac.uk is correct but looks like the newton.lib. part has changed?
Someone must be using endnote to Access Cambridge uni Library?
Thanks, but Academia.co.uk are a commercial IT support company. Also, it appears the Endnote information is for students and staff on the University network. I have emailed the Library directly.
There is on that page a Temporary iDiscover connection file that contains a userID and password. (I assume for restricted access)
I have solved the problem. Cambridge Uni retired their old system on 2019 (4 years ago! ) There is a new “temporary” connection file you can use. Here CUL.enz (29.7 KB)
I have enquired how “temporary” it is. Hopefully, Clarivate will use this to replace the non-working one they are shipping now.
The page that @aley posted also contains the file. The connection file contains a login and password. Which is odd, but it is an official public page and the Uni Support people also directed me to it. Despite having a clearly external (magazine) email address. So I can only assume it is for public use.
You would think that Clarivate have a test system to test all their connection files before a major new release of Endnote?
I asked Cambridge University how “temporary” the file was and If I could give it to Clarivate. The Universities reply was:
1 It has been “temporary” since 2019 and they have no plans to change it.
2 Cambridge University sent the file to Clarivate in 2019 advising them of the change. Yet when I “upgraded”(?) to V20 in 2023 the old non-working Cambridge University file was installed and the “new” one from 5 years ago was not.
Curiously, all the repositories checked against still indicate the old newton.lib.cam.uk.
We should have the connection file updated shortly.
It may not make it into the first release of 21, but it’ll be correct on the website.