I’m trying to open an endnote library in RefMan11 and it won’t work!
I go through the instructions in the help section (i.e open, ‘read-write-exclusive’,create reference manager database’, select the db to create and click ‘convert’, but it comes up with the following error:
Cannot open Endnote Library in c:\pathtothlibraryisere (It may be open in another application).
The problem is that it isn’t open in another program! I’ve tried it on a couple of computers and it says the same message.
The steps you’ve read in the Reference Manager 11 Help file are for libraries created with EndNote versions 7 and earlier. With the introduction of EndNote 8, the EndNote library structure changed and the new library conversion process involves exporting and importing references from a RIS formatted text file. If you visit our website here- http://refman.com/support/faqs/Import/faq3.asp, you’ll find an FAQ with the updated instructions associated with this process. Please let me know if this helps.
Best Regards,
Jimmy M.
Customer Technical Support Representative Scientific
Thomson Reuters
Phone: +1 800 336 4474
ResearchSoft Product Support
So is there no way to import the endnote file without first exporting it in a RIS formatted file from Endnote? Unfortunately we do not have Endnote anymore so cannot get access to export.