I received the error message “Database error. Please verify that no other user has this library open simultaneously with write access. If this error persists after restarting EndNote, then the library may be damaged. To repair it please use “Recover Library” command on the Tools menu.”
I followed these instructions. I received the message “0 references were recovered into the new library…”
When I then tried to open the new library, I got the message “The file is not a valid EndNote library or has been created by an incompatible version of EndNote.”
Can anyone explain what is going on and tell me what I might do to fix this?
I did indeed name the recovered library with a new name, so that I still have access to the old library. I have tried recovering that same library 2 more times (naming each with different names). In all cases, I run into the same problem.
I can probably find older versions of the EndNote library via my back-ups. However, I remain confused and somewhat spooked by the problem.
I am going to try your suggestion of creating a text file inside the data folder. Should the file name include “DATA”? Also, once I create the text file, do I use the recovery command?
I’ve had the same problem and in my case it was a problem with too long file names or more precisely too long folder paths. When I moved the .enl file and the .data folder out of the sub-sub-sub-sub-sub…folder they were in and placed them directly into "C: ", the standard library recovery process worked just fine.
I dont know why the error message in Endnote is not able to tell the user about the reason for the failed recovery, it would be useful.