Cite while you write error

Hi,

I normally use Mendeley but the journal I’m submitting to only has an Endnote style available. I’ve managed to shift my library across to Endnote but I’m having trouble with CWYW on Word. If I insert a citation it appears after I search but I can’t select it as it immediately brings up an “Endnote Error” box. I’ve changed the properties to “Write” as per another post. I’ve also removed the Mendeley plugin in case it was an issue with that. But nothing appears to be working. Sadly the journal doesn’t even have instructions for me to create my own style so I’m hoping someone here might have another suggestion?

Thanks in advance

Apologies for the double post - I think it was because of me registering my account and I don’t seem to be able to delete the other one.