Cite while you write

EndNote EndNote General
1

Just got endnote X3 installed and I am trying to learn on the fly. Something happened last week…while working on a manuscript and inserting references using cite while you write, either MS word or Endnote frozen and shut down (fatal error, etc). When I started back up, my Endnote link in MS word was gone. Here is what I have tried to fix the problem

  1. Ran repair of Endnote…

  2. Remove Endnote and reinstalled…

  3. Downloaded a couple X3 upgrades…

Nothing tried has fixed the problem. I can open Endnote and search and add references and I can open MS Word (2007) and edit. But I cannot cite while I write…

Help!?

2

As it appears you have done all that the FAQs suggest, you best option is to call Tech support tomorrow.  (and

3

As it appears you have done all that the FAQs suggest, you best option is to call Tech support tomorrow.  (and report back!)

4

I am having the same problem…any update on the fix for this? Thanks!

5

After a little more searching around, this page has all the answers:

http://www.endnote.com/support/Faqs/CWYW/faq4.asp

It took me going through almost all steps for both whatever version of Word you are running, as well as your Operating System. After going through all of those steps, I ran a repair from the installation file and the problem was solved! Good luck! 

6

Hi Seeld and others,

I have spent the whole night to solve those problems, until I follow the link given by you.

Thanks for that, at first, I was thinking that is because I used a trial microsoft word, but that problem also occurs on my other computer, so, I figured  out that are not the problem! so, any words programme can use cwyw

Many thanks