Cite while you write could not connect to endnote

EndNote EndNote General
1

Hi,

This error ‘Cite while you write could not connect to endnote. this may be due to a temporary internet or server error’ comes up as soon as I click on the endnote tab on word and it tries to connect. It still lets me onto the tab but when i try and search for my citations it comes up with the same message. It’s only happened in the last 2 days and I can’t think what would have caused it. 

Anyone know how to fix it?

Thanks

3

No, my laptop did updates but it was already not working. I’ve tried uninstalling it and reinstalling it but it’s still not working!