Consecutive Citations

Does someone have the same problem? When I have multiple citations, they alway appear like 1,2,3 instead of 1-3 , although I checked and the box “Use ranges for consecutive citations” is ticked in the style template!

can you attach the output style?  (and remember that, the output style needs to be the one in the word document, not the one selected in Endnote.)

The other things I selected work perfectly- here it is

Vancouver_KLPU.ens (43.8 KB)

It is because you have cite pages in the template, and this prevents their combination.  I suspect that overides the ability of the program to combine them?  

I removed the cited pages and then it works fine.  in the attached

Vancouver_KLPU removed cited pages.ens (43.7 KB)