I constantly get “internal Application Error” in refman (10) when I try to download references from google scholar - its so bad, I am basically thinking of killing off refman for ever. I have been using refman since 1984 - yes that 25 years - I suspect I was one of the first users of the product. I am just sick and tired of constant problems with it - I depend on this program to work - no to crash. Lately its just been more trouble than its worth…if anyone has a clue what this “internal application error” might be caused by - I am all ears…