Currently no support in Endnote X4 for Office 2011 for Mac. Reuters to lose $1,500 in missed sales?

Mathilda: “It is absolutely shocking! ThomsonReuters were not unaware of the Office for Mac 2011 release - why DIDN’T THE COMPANY START WORKING ON COMPATIBILITY EARLIER!! This is a global competitive market you work in, and your products should reflect such urgency!”

No, I’m afraid it’s not shocking at all. It’s just business. Look at the following site and follow any of it links: http://thomsonreuters.com/products_services/ EndNote is but one tiny toe in the huge elephant that is Thomson Reuters. T-R could decide to give it up altogether and not even an accountant could see it reflected in their bottom line.

I doubt they devote significant resources to this tiny niche market–a bunch of self-employed writers or academics employed by NFP organizations spending a hundred dollars every couple of years to upgrade a reference organizer. What do you think this is? iTunes?

The only paradox for me is that when I have needed individual tech support over the years, the EndNote people have been quite good about it, and very quick, too. So, everything in life and in business is a matter of priorities. Getting EndNote X4 with CWYW to work in Office 2011 is clearly not a resource allocation priority for Thomson Reuters. It would have been nice if they had made it clear from the beginning that it wouldn’t work with Office 2011 and that users should stick with 2008 in the meantime. But it isn’t as if Word 2008 isn’t a still a usable program. And, by the way, Word 2008 can exist on the Mac right along with Word 2011, and the documents are essentially interchangeable if you’re just careful about how you save them in Word 2011.

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As mentioned in an earlier post, we expect to be able to distribute a beta of Word 2011 Cite While You Write within a few weeks, roughly 2-3 but maybe sooner. The beta program will be designed to be as accessible as possible for those impacted by this incompatiblity.

Regarding the timeline of the final update, we do not have a date as of yet to share. The X4 update includes more than Word 2011 compatibility. It is an update for Windows and Macintosh platforms to include many targeted fixes and  improvements.

 - Mathilda, the EndNote team

Thank you for the Update.

please include me in the list for the beta version of the update for X4

I would also love to be a beta tester.

Word 2011 is great and I would love to be able to use Endnote with it. Please include me. Until then, I will continue sticking (cite) in Word 2011 docs and then putting the citations in via Word 2004 afterward.

Thank you kindly.

I guess I should have read up on this incompatibility BEFORE I went out and bought both word 2011 and endnote 4 yesterday… 

Like everyone else here, I also need to start working with Endnote and Word 2011 as soon as possible, so I would also like to be informed about beta versions and compatibility with Word 2011 ASAP. 

I would also like to have a FIRM DATE of release of this compatible beta version, so I can decide whether I am going to wait or if I should start researching and try to find another reference management software.

And I also have a question, and this is URGENT:  I just installed both Word 2011 and Endnote X4.  The Word installation preserved my previous version of Word, and I can open all my documents with Word 2004.  However, the Endnote installation did NOT preserve my previous version of Endnote (X1), so, since X4 is not compatible with Word 2004, I can’t use Endnote or cite from my libraries at ALL now. 

Can anyone tell me how I can uninstall endnote X4 and restore X1?

Mathilda,

since you mentioned T-R is working on other improvements, let me suggest that the online search function from X1 is much better than the one in X4.  X4 adds the sources of the remote search directly to your open library, and then you need to comb through all the unwanted sources and delete them one by one, rather than having those searches saved automatically to a separate list, as in X1, which you just discard when you’re done working and close the programs.

I figured out how to uninstall X4.  I will keep working with my old programs until this whole mess gets solved.

I was glad to find this threat; I ordered 2011 and it’s been sitting on my desk for a month now held up because there is no update from Endnote, which I use on a daily basis. I am very very frustrated and disappointed.

Anapaula,

 

I think you will be waiting a long time, but don’t despair!  There are two  ways to search online databases.  The default mode where everything goes into your library, --but there is also an online only mode, where you choose the refs you want to import into your main library.  This change occurred in X2, and the choice of modes was implemented at that time, when there was an uproar similar to your complaint.  The same modes are in X3 and X4.  See Endnote.com’sFAQ here on the choices.  Once you switch to library only/online only modes, they “stick” when you open the library again. 

 

@anapaula wrote:

I figured out how to uninstall X4.  I will keep working with my old programs until this whole mess gets solved.


@anapaula wrote:

Mathilda,

since you mentioned T-R is working on other improvements, let me suggest that the online search function from X1 is much better than the one in X4.  X4 adds the sources of the remote search directly to your open library, and then you need to comb through all the unwanted sources and delete them one by one, rather than having those searches saved automatically to a separate list, as in X1, which you just discard when you’re done working and close the programs.

 


 

I will also be happy to help test the X4 beta with Word 2011 (feel free to contact me via the e-mail associated with this account).

I also would like to be in the Beta Program

Hi Mathilda,

Glad to know that the beta is on the way and therefore that I won’t need to drop back into the earlier version of Word to work in EndNote.  It is a pain, but not a disaster.  Still, it will be nice to work in the beta.  Please do include me on on the RC1 listing:   john.march@duke.edu.

Much appreciated,

John

I would also like to be included on the list for the beta version.

Many thanks

This is really frustrating - I have just today installed OfM2011 having last week installed Endnote X4 only to find I have to go back to Office 2008. Thanks guys for being so tardy on this…

Please let me be one of your Beta Testers

I would like to be a beta tester. I like to use word 2011 for mac. It is similar to 2007 for PC :wink:I

Still not a word from T-R on the Endnote X4 patch…   Thomson Reuters needs to fire the Endnote management team and start afresh.  

You have to admit it is kinda funny that their entire product is based around Office…and yet it doesn’t support the latest version. :smileyvery-happy:

Please refer to this post for an update regarding Cite While You Write Word 2011 compatibility - http://community.thomsonreuters.com/t5/EndNote-General/Beta-Cite-While-You-Write-for-Word-2011-Now-Available/td-p/14553

Mathilda, the EndNote team

Just got an e-mail from TR saying Endnote X4 was compatible with Office 2011. Are you seriously using the beta software to claim compatibility?