Cursor jumps to the beginning of the document after inserting a reference

Hi,

My cursor jumps to the beginning of my document after inserting a citation. I will like it to return to the place where the citation is.

Please, how can I fix this?

Thanks

** I use windows. Word 2007

Have you referred to the knowledgebase article http://endnote.com/kb/81143  – “Problematic field codes causing jumping cursor or other problems while formatting”?

 

That does not really help me as its not the problem I am having.

Just that I need to start looking for where I am in my document after inserting a citation as endnote takes me to the beginning of my word document

Thanks

This can occur if there are corrupt field codes in the document. The article mentioned may help you to fix that issue:

http://endnote.com/kb/81143

Also, please be sure you have installed all available updates for your version of EndNote. To check that, click on the Help menu and select EndNote Program updates. If the problems persist, please let us know the version of EndNote you are using. You can see the version by clicking the Help menu and selecting About EndNote.