Hi all, I purchased a new Mac with Big Sur. I migrated everything over so when it opened, EndNote was on. However, when I open word it says “Word is unable to an add in. Your add in isn’t compatible with this version of word…”
I have the 2016 add in (which is what is on ym old computer) and ensured my Word is 2016. I’ve tried to 1) re-download the add in via end note, 2) go to customizer and instrall and 3) go to templates/add in on word.
For #1 when i instrall, it doesn’t open end note in word as the online instructions say it should.
For #3, when I do so, I see the CWYW add in which is unchecked, but when I check it the same error comes up. I thought it was that the location in the directory that the add in is located was wrong so I tried to move it but no luck.