I deploy a site licensed EndNote to the Macs at an educational institution. At present, EndNote seems to check for updates automatically when it is launched. Users with administrative rights are able to download and install the update, while those without cannot. The result is that many of clients are running different versions of the software. This behaviour is also not suitable for a lab environment.
In order to better manage the state of our machines, we would like the ability to disable the automatic update check that EndNote appears to include. We would then be able to deploy updates via our software deployment mechanism when ready, ensuring fleet wide compliance.
Please let me know if this is possible, and whether it will be included in a future EndNote release.
I deploy a site licensed EndNote to the Macs at an educational institution. At present, EndNote seems to check for updates automatically when it is launched. Users with administrative rights are able to download and install the update, while those without cannot. The result is that many of clients are running different versions of the software. This behaviour is also not suitable for a lab environment.
In order to better manage the state of our machines, we would like the ability to disable the automatic update check that EndNote appears to include. We would then be able to deploy updates via our software deployment mechanism when ready, ensuring fleet wide compliance.
Please let me know if this is possible, and whether it will be included in a future EndNote release.
I am sorry about the delay in response. I have received a reply from our internal team, unlike Windows operating system; it is not possible to disable software update prompts for Mac. I am really sorry about the inconvenience.
I have received a reply from our internal team, unlike Windows operating system; it is not possible to disable software update prompts for Mac. I am really sorry about the inconvenience.
I certainly understand your concern in having this function. To further be of help you in this regard, I will be glad to forward this as a product suggestion to our development team for consideration for future versions.
While I am glad in forwarding your request, I am unable to provide you the exact time frame when this will be implemented as you might already know that the process of including a new feature should undergo various phases like designing, implementation and testing.
Once again, I apologize that I couldn’t be of much help in this.
Please do not hesitate to reply back to this email if you have any further clarifications and I will be more than happy to assist you.