Regretabbly, I have just updated from Endnote X9 to 20 due to my license expiring.
Oh boy… what a big mistake. I have been using Endnote since 2012 and this is literally the worst “update” ever. Endnote 20 is broken on so many levels, starting with the lack of a proper split screen view to the utterly useless and broken search engine. I can’t do case sensitivity search anymore and this is ruining my life.