ENDNOTE 8 CRASHING MAC 10.13.3 IS THERE A FIX PLEASE?

EndNote EndNote General
1

Hi

I have a problem with Endnote 8 constantly crashing when I try to open or attach PDFs, has worked pretty well in the past but not since the last update.

I cant seem to copy or make a pdf of the crash report.

This is a brand new mac book pro running 10.13.3 (17D102) and totally up to date with updates.

Please help I have an important dissertation to write and this is seriously impeding my progress.

many thanks

2

I suggest that you  contact Technical Support directly

1-800-336-4474 option 4 then 1 or

https://support.clarivate.com/Endnote/s/technicalsupport?language=en_US

3

thanks Leeanne  I have contacted I really appreciate you taking the time to reply to me :slight_smile: