Endnote .Data file faulty when downloading new Endnote software

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1

I was using the 30-day trial of Endnote and installed the full version recently. However, after installing the full version, I can’t open the Library.enl file anymore that I was using. The Library.Data and Library.enl files are both in the same directory. However, when I try to open my Library.enl file, it says the corresponding .Data file does not exist. I have tried to recover the Library.Data file which resulted in 0 recoveries.

I see now that the Library.Data file constains one ‘sdb’ folder, whereas most .Data files contain both an ‘rdb’ and ‘tdb’ file. Is there any way I can restore my Library.Data and open the Library.enl file again?

Many thanks!

2

Any resolution to this issue?

I have EndNote 9.2, my client is using EndNote 9.3.3

The DATA folder associated with the libraries created by v 9.2 include 3 subfolders, PDF, rdb and tdb.

The DATA folder associated with the libraries created by v9.3.3 include 2 subfolders, PDF and sdb

When trying to open a library which was created using v9.3.3 in v9.2, I get an error message that the library could not be opened.

Any advice on how I can open a library which was created using v9.3.3 in v9.2.

thanks

3

Any resolution to this issue?

I am experiencing something similar.

I have EndNote 9.2 and my client EndNote 9.3.3.

Data files differ between v9.2 (rdb and tdb) vs v9.3.3 (sdb);

I am unable to open library in v9.2 which was created in v9.3.3.

any advise?

thanks