Endnote is getting slow and provide me a wrong style.

Hi there,

I am using Endnote X7 with Word 2013. And now facing 2 problems after i changed my laptop:

(1) For every reference i add and delete, it take me so long time.
i have tried a lot of methods - deleting the word data registry key, unformating, reformating, but all these not work for me.
And i did notice that it works fine and faster if i open a new doc and start with only one reference.

(2) Citation that i want is such as “(Bandura, 1977)”, but it provide me “(Albert Bandura, 1977)”. 
It also work fine and correctly, if i insert in new doc.
And I have check my style, it is correct.

So does anyone have a solution?

Thank You.

Thank you so much. Have solved it.

two, you have that author in two or more records that you are citing, and they are not exactly the same in the two records, so endnote is “disambiguating” them by including the author first name. If they are the same author, copy the author line from one into the other, and it should go away.