Hi, I am a relatively new user of Endnote, so bear with me if I haven’t figured out all the tricks yet. I have been importing folders of PDFs into endnote, and most of the time Endnote is able create a reference automatically, but with the occasional PDF (say something like a scanned product brochure) I have to create reference info manually. There are two files in particular that are sitting in the “unfiled” category, and everytime I try to click on them to create the reference, the program stops working. I figured there was probably something wrong with the files themselves, so I tried to just delete from the library, but I can’t go anywhere near these two references without the program stopping working. Even clicking on files that are right above or below, that I KNOW are OK and that I can access/modify elsewhere, will cause Endnote to stop working. I have tried to fix endnote via the “repair” feature in windows control panel.
How do I fix this, or at least get these files out of endnote? I can’t seem to navigate to the files themselves in the windows directory to remove them that way.