Importing from Science Direct to EndNote web

On our student computers references exported from Science Direct automatically go into desktop EndNote. On my own PC a dialog box gives a choice between EndNote and EndNote Web - does anyone know if there is a setting to enable this as our students use both programs?

Thanks for any hints.

My guess is that the EndNote Web plug-in isn’t installed on the student computers. There’s a helper application that should be invoked when both the EndNote desktop program and the EndNote Web plug-in are installed. That’s what you’re seeing that offers you the choice to select one or the other. Log in to EndNote Web and go to Download Installers to get the necessary files.