I am using EndNote X4 with Word 2010 and have been experiencing problems with EndNote citations randomly changing in Word documents. This has been a serious problem and many days have been lost correcting citations. My EndNote database contains several thousand references and inevitably duplications occur as new references are downloaded. The duplications are periodically removed which can result in the original reference being deleted and then the citation in the document is no longer linked to the database.
It seems the citations randomly change when the original references are missing. In previous versions, the Word add-in would notify of missing references and the citations could be corrected.
The Word add-in does not report missing references, is the notification feature configurable?
Our institution will upgrade to EndNote X6 in 2013.
Thanks in advance.