I agree this is a total fail. There seems to have been no attempt to check that things would work with the Beta versions of Maverick; and there is stuff on other sites which suggests that the incompatibilities were known about as far back as June. I am locked into EndNote with hundreds of hand entered references going back years. Otherwise I would move to another Program. I have had more issues with EndNote than any other program I own I think?
Those links I posted aren’t working properly still either.
Is this the page you wanted to post? http://endnote.com/kb/113230 (the link is often at the end of the article, or you need to append the article number to endnote.com/kb/)
@leanne wrote:
Is this the page you wanted to post? http://endnote.com/kb/113230 (the link is often at the end of the article, or you need to append the article number to endnote.com/kb/)
Yes it was, sorry I can’t seem to delete the misinformation I laid earlier. thanks Leanne; however I am waiting a while until I even try to download X7 which seems not to be working well anyway.
I exported most of my EndNote database to XML format and imported them into Papers. This process allows me to migrate almost all of my 20+ years of reference archive to Papers. Thomson Reuters seems to focus more on their Windows users and the new Windows version almost always came out first before the Mac version. I stopped my upgrade at X4 because Papers works much better in many ways than EndNote. The program can search a large array of data servers to match your manually-entered references and update the metadata automatically - very nice feature.
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I still remember my excitement when the first version of Mac-only EndNote was released in 1989. I proudly showed it to my colleagues using my Mac Plus. Unfortuntaely, I am about to abandon the ship with their loss of focus on Mac users. Another program that I abandoned is the Canvas illustration program; it used to be one of the best Mac-only applications but the developer moved to Windows platform and yanked their Mac root. Well, we can always have our choice, especailly with the rise of Cupertino dominance in mobile computing. :-)
Another note: Papers also have an iOS version so I can sync all my references with my iPad and carry thousands of references with me wherever I go.
I’m a bit frustrated to have X5 not work anymore. I hope Thomson Reuters updates it soon so that I can get back to work.
Just found out, Paper’s citation feature works well with MS Word and old version of Page in OS X Mavericks, but has problem with the new version of Page.
I upgraded to OSX 10.9 and can confirm that the following configuration IS WORKING without problems (so far).
Word 2011 (Version 14.3.8)
Endnote X7 (Version: 7.0 Build 9013)
OSX 10.9 (Version 10.9.0 Build 13A603)
Regards, Nantoga
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I downloaded the trial X7 version (like others my X5 version wouldn’t open under Mavericks) and it seems to be working fine with MS Word 2011, under Mavericks. I will try it for 30 days and see if a fix comes for x5 in the meantime.
Hope that helps.
Tom.
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Of course, my software is registered. But it runs under an academic licence (University) and therefore your warning will only reach a system administrator. You can guess the liklihood of a system admin to transfer information.
I really would suggest that you have to put it as an immediate WARNING on your website, if such a things happens.
Right now we face the upgrade to OSX 10.9 and there – again – was no information on your website indicating if you tested your software against OSX 10.9 or not. Refering to the forum it seems that you did not. X4 seems to be broken. Why do you not warn your customers beforehand if your software gets broken by system updates. You develop your software for a specific system and therefore it is your responsibility to check in time if your software works with system updates or not.
In my case I couldn’t find any information if OSX 10.9 and Endnote X7 works together. I had to open a post in the forum and thanks to some daring customers of yours who were willing to share their information we could find out if it works or not.
Thomson Reuters should really think about this. Maybe the helps to be more alert in the future!
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@nantoga wrote:
Thomson Reuters should really think about this. Maybe the helps to be more alert in the future!
Yes; the support people at EndNote are great I have found and get back amazingly quickly. But I do agree with nantoga about the company at a higher level. Compatibility issues were known about regarding Maverick for example as far ago as July. Also Lion was ‘officially’ compatible with X5 but its successor Mountain Lion was not!
But!! I will add that I will be more careful before I put in a new Apple OS too in future, tempting though it always is. Us the users [and group administrators] have to excercise some due diligence as well. Could not some Librarians or Group Admins put out a warning, [or heaven forbid; run a beta check]? “Check compatability before you upgrade your OS”? or is it assumed that we should know that? In fact I think in my own case I did not really excercise due diligence before upgrading to Maverick this time.
Had it been easy to do I would have rolled back to Mountain Lion.
By the way users; how many of us really could not put out a paper if the CWYW doesn’t work? In an ‘emergency’ so to speak?? Maybe we need to think about the excessive style needs for Journals now, the whole citation ‘industry’ frankly.
@tudoreynon wrote:
By the way users; how many of us really could not put out a paper if the CWYW doesn’t work? In an ‘emergency’ so to speak?? Maybe we need to think about the excessive style needs for Journals now, the whole citation ‘industry’ frankly.
I think that when someone develops a user-friendly citator at a low price, lets say 10USD (word processor pages only costs 17), that developer will make tons of money. Most of us doesn’t need all the features in endnote, we just need a program capable of making citations that works fine with Word and Pages. Simple as that.
Hello, nantoga:
I hope you don’t mind that I moved your post. The thread you had posted your message in was regarding an old issue, long since resolved, involving the Mac OS 10.8.2 update. Since what you were discussing was Mavericks compatibility, this seemed the more appropriate thread.
I definitely understand your frustration with the lack of solid information around the compatibility testing. Let me see if I can explain…
We definitely do test against beta versions of new OS-es and new versions of word processors prior to release. However, we have learned through experience that it is a very dangerous thing to claim compatibility based on that testing, as the betas may differ significantly from the shipped final.
Many years back, we tested against the final beta of a new version of Mac OS, and announced full compatibility. A couple of weeks later when the OS actually shipped, something had changed, and in fact the software didn’t function at all. Our users were understandably furious.
Ever since then, regardless of what internal testing against betas may show, before we make any public announcements of compatibility, we wait for the final release, and do more in-depth testing against that.
We do realize that this is not ideal, as that does come with some delay. However, it seems the best way to avoid any potential confusion or misinformation.
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@gilliann wrote:
Hello, nantoga:
We definitely do test against beta versions of new OS-es and new versions of word processors prior to release. However, we have learned through experience that it is a very dangerous thing to claim compatibility based on that testing, as the betas may differ significantly from the shipped final.
Many years back, we tested against the final beta of a new version of Mac OS, and announced full compatibility. A couple of weeks later when the OS actually shipped, something had changed, and in fact the software didn’t function at all. Our users were understandably furious.
Ever since then, regardless of what internal testing against betas may show, before we make any public announcements of compatibility, we wait for the final release, and do more in-depth testing against that.
We do realize that this is not ideal, as that does come with some delay. However, it seems the best way to avoid any potential confusion or misinformation.
Good reply Gillian, perfectly clear and I retract my own comments on this issue regarding the company. This is a perfectly cogent strategy; frankly I hadn’t thought it through well enough. I think the upshot is for some due diligence on the part of the users and admins. Why don’t systems Admins see it as part of their job to test compatibility? Anyway I will pass on this rationale, which I find acceptable.
By the way I did, given the EndNote hiatus I have given myself on my laptop thru loading Maverick [I did have the sense to leave Mountain Lion on my Desktop] I have tried some of the other programs, all except for Zotero are now owned by big publishing companies as well. None of them performed well; “Papers”, in the trial version I downloaded, couldn’t even get its instruction video to play properly on Maverick, Mendeley is cumbersome. I counted one day the number of Macs in the British Library Lobby, there is no way Thomson Reuters will put Mac on the back burner! The days when a colleague sneeringly told me on seeing my Mac; “I am a scientist not an artist” are long gone.
It is good to hear that a lot of people are having the same problem hopefully making a solution come out pretty quickly. I am pretty much dead in the water without my EndNote. So I was wondering, if I download the trial version of X7, use it until there is a fix for X5, can I then uninstall X7 and X5 will work just fine?
i.e. Will any new citations and attached files I put on in X7 be there when I go back to the X5 version?
Thanks in advance for any help!
@mobdoc wrote:
I confirm that X7 does not work in Pages 5.0 under Mavericks. I was able to activate Endnote and insert citations using the 2.0 plug-in but I cannot create a bibliography.
Thanks very much for this information. I thought I was going nuts. Would you mind telling me where I can find the 2.0 plugin. At this point, I would be happy to just have citations in Pages until an update is released. Thanks very much.
@katkins wrote:
@mobdoc wrote:
I confirm that X7 does not work in Pages 5.0 under Mavericks. I was able to activate Endnote and insert citations using the 2.0 plug-in but I cannot create a bibliography.
Thanks very much for this information. I thought I was going nuts. Would you mind telling me where I can find the 2.0 plugin. At this point, I would be happy to just have citations in Pages until an update is released. Thanks very much.
Once again, it turns out Google is my friend (at least in one way). I believe I have found the Pages Endnote 2.0 plugin here:
http://support.apple.com/kb/index?page=search&fac=Downloads&q=Pages
This should be interesting!
There are no excuses for this. People pay for a service that no longer exists because a better OS is out. We are no longer in 1990. People have to get their things done on Mac or Win. By the way, endnote layout looks like MSdos. Just sayin.
According to Thomson-Reuters support “No current versions of EndNote have been tested with OS X 10.9”. How is it possible that one of the most popular and widely used referencing software has not been TESTED with a new operating system that is coming out? I could see if this was freeware or something, but EndNote is not cheap and according to Thomson-Reuters it has not even been tested with it. I am sorry, there is no excuse for this.
Hi, denash:
That message refers to the final release. We did test with betas, as mentioned above – the reply I gave about 4 posts above this one will give you greater detail, if you’re interested.
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