EndNote X6 in cite format incorrect

I upgraded from X5 and have been using X6 for quite some time. I have one problem. There is one record that just wont cite properly in-text. For example, there are 3 authors and the inc ite should look like this: “Cohen, et al (2008)”.

Instead, it looks like this: “Cohen, D.A., et al (2008)”. I have deleted the record and re-entered it, changed it from last name first with a comma or from first name first without a comma to no avail.

This is for a dissertation and SMR review will ding me for this. Any one know how to fix this, please, help!