I had a library (large - about 15,000 references most with PDF attachments) and was using it with X4 without problem. I then upgraded to Mavericks, which required me to get X6, and when it ran for the first time, it “Indexed the PDFs” but then refused to open the library file - says cannot open it. Surely X6 is backwards compatible with X4 data; how do I get it to open the library?
Yep, had a backup. But new computer only runs Mavericks, so have on choice but to upgrade to Endnote X6 or X7 (was happy with X4), so I have to make it work somehow. I’ve tried the “Recover library” - same outcome. It supposedly recovered, but then won’t open and insists on re-indexing PDFs. X7 does the same thing. Launched tech support ticket yesterday, haven’t heard back yet.