EndNote X7 and Word 2016: "This document does not contain any editable citations."

EndNote EndNote General
1

Hi,

I have a problem with EndNote losing the link to the document’s citations - I think. 

The problem is as follows:

If I try to edit citations or update the bibliography, an EndNote-window pops up saying “This document does not contain any editable citations. Citations must be formatted to use the Edit Citations tool.” / “The selection does not contain any editable library references.” 

I’m working on a Mac with El Capitan, Word 2016 (15.24) and EndNote X7.7. The library has been recently imported from Citavi. I suspect that the document was edited with Citavi as well (it’s a document I am editing for someone), and that the problem stems from there - maybe the in-text references don’t automatically get converted? 

I am new to EndNote (using Zotero before), so I’m not sure where I should start with the solution and would appreciate any pointers. Since I don’t know how this arose I wasn’t able to find a solution via web search/forum search. 

I’m thankful for any tips. 

Thank you in advance!

2

I would call Endnote support (www.endnote.com/support) if they have a tool that can convert the fields inserted by Citvia into Endnote citations.  I haven’t read of a tool to do so, but they might have one?  Do you have access to Citvia? Can you “unformat” them and see what they look like?

3

Hi Leanne,

I’m not in the US, so calling would be too expensive. Thank you for suggesting to unformat the references in Citavi. I will try to get access to a computer.

Are there any more suggestions? Maybe someone has had this type of problem before?

4

http://endnote.com/support/international gives the international numbers?