When I select a citation and click on insert, the citation is inserted correctly. However when I move on to insert another citation somewhere else in the paper, EndNote inserts the new citation, but then re-inserts previously inserted citations over and over again in a long string 50 or more times. If I inserted multiple citations after the same sentence, it goes back and re-inserts them in a long string. I have pages and pages of the same citation over and over again. I removed all of the extra citations but they reappear if I close Word and then re-open or if I add a new citation somewhere else. I’ve been using EndNote for 10 years and yesterday was the first time this happened. I have a recent version. How can I fix this?
Thanks, Leanne.My computer is a PC Windows OS. I’ll try what you suggested. When I move the cursor over the citations, only one of the many repeated citations is highlighted in gray. The remaining repeated citations just show up as plain text, which is puzzling.
Thanks again for your responses. The problem resolved, although I’m not sure how! I manually removed all of the citations and deleted the spaces before and after each citation, then reinserted each citation. Voila, end of problem! Could there have been some invisible code in those empty spaces???
Another problem surfaced with multiple citations. Instead of having parentheses just at the beginning and end of each multiple citation, the left parentheses were also inside citations, i.e., (Smith, 2008; (Jones, 2009; (Lennox, 2012; (Brown, 2014). I removed and reinserted each citation, rechecked settings, the citation template and everything else I could think of, but I couldn’t find the problem. Finally, I converted citations and biblio to plain text and fixed it manually.
Glad to see it was finally resolved. Unfortunately bugs like this do pop up from time to time.
Hello,
Can I ask the same question? I did what you suggested but it does not work. Once unformatted, I cannot convert the text into a plain, in the word tab. I’m working with Office Word 2016 and Endnote X7. Thank you very much for your help. Kind regards